Frequently asked questions


Operating FAQ's

The TravelScoot comes equipped with a red fabric caddy attached to the frame. The caddy allows you to carry smaller objects like your camera and jacket.  For greater carrying capacity, a wire basket can be mounted on the front or rear of the scooter. You can also place a carry on piece of luggage across the frame under the drivers seat.
The TravelScoot is made from the highest quality aircraft grade aluminum. Not only does this contribute to the ultra light weight of the TravelScoot but it gives it extreme durability and strength.

The TravelScoot is rated for 320 lbs./145 kg. on the seat and another 40 lbs./18 kg. on the frame.
The TravelScoot is the most compact mobility scooter in the world. The storage displacement is 2 ½ cubic feet. It will fit into the trunk of any car and with most SUV’s you don’t even have to fold it.
Yes you can ride the TravelScoot in the rain. When approaching puddles on the sidewalk, slow down or go around. Do not submerge the battery.
With a 180 pound person on a smoother level surface you can expect to go 12 miles/19.3 km. (Conditions like rider weight, inclines, stops and starts may affect the distance).
From being fully discharged, it will take about 3-4 hours to fully recharge the battery.
Yes. The benefits of using a Lithium Ion battery are you can charge it (top up) at any time. There is no memory issues with lithium battery technology so you’ll always have a battery that gives you 100% performance.
No.  The tires are solid and maintenance free. You never have to worry about getting a flat tire.
The handlebars and the seat can be adjusted to accommodate riders of different sizes.  See the owner’s manual for instructions.
No.  Your TravelScoot has been thoroughly checked before you receive it.
If your scooter is not functioning, make sure the battery is charged and the battery connector is plugged in.
The Owner’s Manual included with your TravelScoot rental (also available online at: www.travelscootcanada.com) has a section on Troubleshooting.

You can call TravelScoot Rentals toll-free at 1-877-339-7505.
We are open Monday to Friday 8:00 am to 4:00 pm Pacific Standard Time.

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